GPL & OTS obligations - RCPID

• Related Articles

• TOTSCo are not yet allocating the RCPID. How will CSP work without this?

  CSP temporarily uses the Ofcom RID and will replace with RCPID when available. You need this RID to sign up to be a member on our website, which we will convert to RCPID later.

• Are pre-billed customers excluded from the OTS process?

  This is a contractual matter. The retailer needs to make it clear in their SI letter that as a pre-billed customer wishes to switch before the end of the term of his service, he may not be refunded any of the pre-billed amount.

• For RFS customers that pre-sign an agreement with a retailer for up to 24 months ahead of their service being delivered, do these customers fall under the OTS process?

  For Business customers the proposal is to include customers with delivery lead times up to 6 months ahead of delivery. For consumer customers this is proposed to be 90 days. It would not be wise for a retailer to include customers with a RFS > 90 ...

• CWP Governance Structure

  The CWP governance structure is set out in our Rules (please see attached at the end of this article), our Companies House Articles of Association and the Model Articles of Association of a Limited by Guarantee company (also attached). The Rules ...