How quick is it to sign up to the platform?
5-10 minutes, it’s an automated process that's completed via the
website https://cwpuk.org/join-cwp/. Once signed
up and the first Direct Debit it processed, we have a manual credit check process. Following this, we aim to complete in 2 days, when we issue the Admin
account details to the platform.
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Is the platform solely focused on residential connections?
No, both business and consumer services can be added as products to the platform. The platform is product agnostic. Other services such as FWA or VOIP services could also be added by wholesalers.
How quickly is it possible to connect to your platform?
As soon as you are activated, you can use the portal to add products and UPRN (if you are a wholesale ACP) and place orders or progress switch requests (if you are a retail RCP). Our open APIs also become available immediately for you to consume and ...
How many wholesale connections are transacted via the platform per month/quarter/year?
That is not something we can share. However, we have stress-tested the platform and it is possible to handle the entire UK connection and switching requirement.
How do we control the wholesale price, contract length, delivery SLA etc sold via the platform?
The platform is a marketplace for retailers and wholesalers to trade services. Whilst we do have a CWP reference product and reference terms, no member is required to use these and as such any wholesale member is able to set their own price, contract ...
If, as a company, we decide to join as a Retail Provider and then later on we decide to join as an Access Provider, do we have to sign up for the two things separately or we can we sign up for one and then add the other one to the same membership at a later date?
They are two separate subscriptions. Access Providers require the ‘Wholesale’ service and Retail Providers need the ‘Switching’. If a company decides to join as a Retailer and also wants to become a Wholesaler, it will require a second subscription. ...