If we choose to join as a Wholesaler and Retailer at the same time, do those prices for the onboarding stand? Would pay the £200 for the Retailer and an additional £200 for the Wholesaler subscriptions?
Yes. The integration is quite similar. However, the reason we kept it separate because we might be talking to different teams, one that deals with Retail side and one with the Wholesale. We would, therefore, need to provide the support twice.
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If, as a company, we decide to join as a Retail Provider and then later on we decide to join as an Access Provider, do we have to sign up for the two things separately or we can we sign up for one and then add the other one to the same membership at a later date?
They are two separate subscriptions. Access Providers require the ‘Wholesale’ service and Retail Providers need the ‘Switching’. If a company decides to join as a Retailer and also wants to become a Wholesaler, it will require a second subscription. ...
With onboarding, what is normally the time scale? If we signed tomorrow, how soon could we go live?
If you sign up tomorrow and set the payment up, it will take two days for your direct debit to go through. Once the direct debit is confirmed, we will send your login details and you'll be up and running from a portal perspective. If you want to ...
For RFS customers that pre-sign an agreement with a retailer for up to 24 months ahead of their service being delivered, do these customers fall under the OTS process?
For Business customers the proposal is to include customers with delivery lead times up to 6 months ahead of delivery. For consumer customers this is proposed to be 90 days. It would not be wise for a retailer to include customers with a RFS > 90 ...
Is an order automatically accepted via the platform or is there a time period for the wholesale operator to accept or reject an order?
No, all orders must be accepted by the wholesaler. This could be automatically by their own system sending the relevant message to CWP, but the platform does not accept orders automatically on behalf of the wholesaler.
CWP Governance Structure
The CWP governance structure is set out in our Rules (please see attached at the end of this article), our Companies House Articles of Association and the Model Articles of Association of a Limited by Guarantee company (also attached). The Rules ...