If we sign up for a particular tier, there are a maximum number of transactions for that tier. What are the actual transactions that are counted towards the maximum?
The transactions that are counted are any gaining transactions. So, if you are Retailer and you gain a new customer through the platform, that will be counted as a gaining transaction. If you are a Wholesaler and you gain a wholesale connection, that is a transaction that counts.
If you are a losing provider, that transaction is not counted towards your maximum.
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If we get to our maximum limit of transactions before the end of the year we’ve signed up for, what would happen?
The transactions are reviewed on a quarterly basis. If you join today as a low tier member (max 100 transactions included) and in three months’ time you've done 105 transactions, for the next quarter we'll adjust your Direct Debit and put you onto ...
What's the process for advising that our tier has been adjusted?
It's automatic. You will see the transactions in the CWP platform. You can monitor it yourself.
CWP Governance Structure
The CWP governance structure is set out in our Rules (please see attached at the end of this article), our Companies House Articles of Association and the Model Articles of Association of a Limited by Guarantee company (also attached). The Rules ...
How quick is it to sign up to the platform?
5-10 minutes, it’s an automated process that's completed via the website https://cwpuk.org/join-cwp/. Once signed up and the first Direct Debit it processed, we have a manual credit check process. Following this, we aim to complete in 2 days, when we ...
If, for any particular reason, the membership needs to be cancelled, do you have specific cancellation terms in your contract?
Relation terms will be the remainder of the current year. There are no options for cancellation within the period.